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Travel
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City Ride
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City Ambassador
ENGLISH
Safe pickups The Tune Travel app automatically finds your location to provide door-to-door service. That means you stay safe and comfortable wherever you are until your City Ambassador arrives.
Open to everyone, everywhere All ride requests are matched with the closest available City Ambassador regardless of destination.
City Ambassador profiles When you’re matched with a City Ambassador, you’ll see their name, license plate number, photo, and rating—so you know who’s picking you up ahead of time.
Share your journey information Once your City Ambassador has picked you up, share your journey information with family and friends so they know you are on the move.
Always on the map Follow your trip in real-time so you always know where you are.
Anonymous feedbackAfter every trip, you can rate the City Ambassador and provide anonymous feedback about your ride. We review all feedback because our goal is to make every ride a great experience.
Call centre support Our support team is always ready to respond to any questions you may have about your trip and help you retrieve lost items.
We ensure rider and City Ambassador’s contact details are kept confidential. The in app messaging ensures tat when you contact each other, your personal information stays private.
GPS data is logged for every trip so we know where and when you’re riding and who’s behind the wheel. It also helps us ensure that drivers are taking the best route every time.
In cases where local law enforcement provides us with valid legal process, we provide them with useful data to help in their investigations.