Tune Travel

Tune Travel

Safety and confidenceOur commitment to City Ambassadors

Tune Travel is dedicated to keeping you safe on the road. Our technology enables us to focus on the safety of City Ambassadors like you before, during, and after every trip.

START DRIVING WITH Tune Travel

Helping to keep you safeNew safety features

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Share my trip

There’s now an easy way to let friends and family know your whereabouts and trip status. Just go to Settings in the driver app and select Share My Trip.

Learn more
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Before the trip

Picking up riders

No anonymous pickups

All riders must create an account and provide their name and phone number before they can request a ride. So when you accept a request, you’ll know who you’re picking up and so will we.

Keeping things private

We ensure rider and City Ambassador’s contact details are kept confidential. The in app messaging ensures tat when you contact each other, your personal information stays private.

On tripGetting to the destination

In-app navigation

When riders enter their destination, you will automatically receive turn-by-turn directions in the app, so you can focus on getting there safely.

Always on the map

GPS data is logged for every trip so we know who you’re driving and where you’re going, which promotes accountability and encourages good behavior.

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After the trip

Always improving the Tune Travel experience

No change, no hassle

Fares automatically charge the rider’s payment method on file, so for most trips you can avoid using cash altogether. But if a rider pays in cash, the app automatically issues credit so you’ll never have to make change.

Driver feedback

You rate your rider after every trip. We review those ratings to ensure that everyone you pick up is as respectful as you are. Riders reported to violate our terms of service may be prevented from using Tune Travel.

There for youSafety is a priority

SOS

SOS button

Our in app SOS function for City Ambassadors and riders enable immediate sharing of location information to their emergency contact.

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Call centre support

Riders and City Ambassadors can contact the call centre in their location via the contact number in their app.

Drive safely with Tune Travel

SIGN UP AS A CITY AMBASSADOR

The information provided on this web page is intended for informational purposes only and the features described may not be available in your country, region, or city, or with your version of the Tune Travel app. It is subject to change and may be updated without notice.

*Image provided by Dave Issod Photography.